Founded 26 years ago by Dr. Ian Smith, Synexus continues to deliver unparalleled capability through it’s dedicated, professional, highly skilled and resilient global site network. A commitment to practicing the native values recognised by our founder has enabled Synexus to achieve extraordinary milestones, widely acknowledged as the trademark of excellence within our industry.
Our values have always been the fundamental principle in shaping our internal conduct and behaviours. This has strengthened our approach in being able to deliver our mission ‘The patients choice for clinical research’. Our values represent and define the best of what we can be, thereby creating an environment that will engage and build relations with our stakeholders, customers, clients and partners and achieve our objectives to attract and retain our patients, customers and employees.
Our values consist of five pillars, these are patient engagement, integrity, expertise, customer service and empowerment. We meet these values by practising the values in actions, as seen in the below sections.