Careers

• Interpret clinical protocol visits/procedures and implement them into the CTMS for sites to accurately complete visits.
• Compile study revenue and expenses within the CTMS following the appropriate processes.
• Compile contract terms and payment notes within the CTMS following the appropriate processes.
• Perform functional testing to ensure visit windows, revenue, and expenses are being reported correctly.
• Work with other departments to facilitate budget and/or protocol amendments.
• Implement changes within the CTMS due to budget and/or protocol amendments.
• Perform detailed QC’s on study builds conducted by other team members
• Maintain files essential to the position including control logs, amendment logs, and other documentation.
• Manage service desk tickets to research, analyze, and resolve issues or discrepancies within the CTMS.
• Establish and maintain effective communication with company personnel and with management.
• Maintain regular contact with other departments to obtain and convey information and/or to correct CTMS activities.
• Keep management informed of progress, workload, and any significant problems.
• Attend and participate in meetings as required.
• Assist department leads with project management and other duties as assigned.
• Perform other duties not specifically listed in this job description as assigned by management.

• An Associate’s Degree and a minimum of one (1) year of related work experience – or an equivalent combination of education and experience is required. Experience with clinical research CTMS systems is a plus.
• Strong proficiency in Microsoft Office programs (Outlook, Excel, Word) and Web applications
• Exceptional organizational skills and attention to detail
• Ability to type proficiently, operate a calculator keypad, and operate a computer.
• Excellent verbal and written communication skills
• Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, supervisors, and external customers.
• Ability to handle multiple tasks simultaneously effectively and efficiently with precision and adapt to changes in responsibilities and workloads.
• Must be professional, possess a high degree of urgency, self-motivation, and follow through and have a strong work ethic.
• Must possess a high degree of integrity and ability to maintain confidentiality with HIPAA guidelines, patient privacy, and other confidential information.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance offerings, life and disability insurance offerings, 401K, paid time off, and various other benefits and discount programs!  

We are an Affirmative Action and Equal Opportunity Employer.

Accelerated Enrollment Solutions (AES) is a business unit of PPD that offers both sponsors and contract research organizations best-in-class site and enrollment solutions, with tiered offerings combining the expertise, as needed, of industry leaders PPD, Synexus, Acurian and Optimal Research.

The array of  AES services include strategic enrollment solutions that offer speed, certainty and commercial value to our clients. Acurian and Synexus have proven track records for enrolling patients and study conduct through proprietary, direct-to-patient recruitment methodologies and a global site network. When combined, these services provide a new standard of clinical trial productivity that delivers more patients from fewer sites in less time.